The Chartered Institution Of Water And Environmental Management
("CIWEM") is committed to protecting any personal information that
you may provide to us. In particular, we believe it is important
for you to know how we treat information about you that we may
receive from this Web site.
In general, you can visit this Web site without telling us who
you are or revealing any information about yourself. Our web
servers collect the domain names, not the e-mail addresses, of
visitors. In addition, there are portions of this Web site where we
may need to collect personal information from you for a specific
purpose, such as to provide you with certain information you
request. The information collected from you may include your name,
address, telephone, fax number, or e-mail address.
This Web site is not intended for persons under 13 years of age.
We do not knowingly solicit or collect personal information from or
about children, and we do not knowingly market our products or
services to children.
How we collect information
Personal information is collected directly from you in a variety
of ways, including when you:
Contact CIWEM in person, by telephone, letter, fax or email
Supply a resume
Fill out and submit a membership application form
Submit any other information in connection with your application
for membership or the purchase of products and services
Make an enquiry via the CIWEM website
Complete your subscription renewal forms
Update your information through the Members Area of the CIWEM
Personal information may also be collected about you from a
third party. For example when CIWEM receives:
Support relating to your application
Information about you relating to reciprocal relationships we
have with other professional associations.
What information is collected
The information we collect includes, but is not limited to, your
title, first name, surname, gender, date of birth, nationality,
your qualifications, home and work contact details (phone, fax,
email, postal address and email address). We also collect
information relating to your employment including where you are
currently employed, your job title, areas of special
interest/expertise and your job function.
As part of the membership application process we also collect
additional information relating to your qualifications (proof of
completion, academic transcripts), proof of your date of birth
(driving licence or birth certificate). We ask you to provide names
of sponsors and/or supervisors in support of your application and
in some cases we ask you to provide contact information for these
sponsors/supervisors. When paying for a product, subscription fees,
merchandise, application, transfer and professional interview fees
by credit or debit card, we temporarily store the details until the
transaction has been completed.
Use of Collected Information
Domain name information that we collect is not used to
personally identify you and instead is aggregated to measure the
number of visits, average time spent on the site, pages viewed,
etc. We use this information to measure the use of our site and to
improve the content of our site.
When other information is collected from you, such as your name
and e-mail address, we generally let you know at the time of
collection how we will use the personal information. Usually, we
use the personal information you provide only to respond to your
inquiry or to process your request.
When you are on CIWEM's website and are asked for personal
information, you are sharing that information with CIWEM alone
unless stated otherwise. For example, when you are using our secure
online payment pages you are going through to a partner company,
NetBanx Ltd, and it is clear on the payment page when you are going
through to the NetBanx site, the information you give such as your
credit card number and contact information is provided so that the
transaction can take place.
We may share the personal information you provide with other
companies we have hired to provide services for us. These companies
- our vendors - are contractually bound to use personal information
we share with them only to perform the services we have hired them
We may provide your email address and other necessary details to
the CIWEM branches and Special Interest Groups to which you belong
for the purpose of notifying you about events and activities.
For members who live outside the UK, data may also be
transferred to the local branch.
We do not share, sell, or lease personal information about you
to any third-parties for their marketing use. We will release
information about you if you direct us to do so, if we are required
by law to do so, or in other legally limited circumstances (for
example, to protect your account from fraud).
If you indicated that you are interested in receiving regular
information such as CIWEM's ENews, we will send you communications
regarding CIWEM's work and activities, either electronically or
A technology called cookies may be used to provide you with
tailored information. A cookie is a text-only string of information
that we pass to your computer's hard disk through your web-browser
so that the website can remember who you are. Cookies cannot be
used by themselves to identify you.
A cookie will typically contain the name of the domain from
which the cookie has come, the "lifetime" of the cookie, and a
value, usually a randomly generated unique number. You may set your
browser to notify you when you receive a cookie.
For more information about cookies, please see www.allaboutcookies.org.
Security of Collected Information
CIWEM maintains strict physical, electronic, and administrative
safeguards to protect your personal information from unauthorized
or inappropriate access. Unfortunately, no data transmission over
the Internet can be guaranteed to be 100% secure. As a result,
while we strive to protect your personal information, CIWEM cannot
ensure or warrant the security of any information you transmit to
us, and you do so at your own risk. Once we receive your
transmission, we make our best effort to ensure its security on our
systems. We will ensure that all personal information supplied is
held securely, in accordance with the Data Protection Act 1998. We
restrict access to information about you to those CIWEM workers who
need to know the information to respond to your inquiry or request.
Workers who misuse personal information are subject to disciplinary
Access to Collected Information
You may review and update some of the information that you
provide to us through the Members Area area of this Web site. For
security reasons some information is only available for review on
the website, and cannot be updated. The accuracy of your individual
identifying information is important to CIWEM. The Members Area
provides all necessary instructions to update your personal
You have the right to request a copy of the personal information
CIWEM holds about you and to have any inaccuracies corrected. (We
charge £10 for information requests.) Please address requests to
the Data Controller, 15 John Street, London WC1N 2EB (Email: firstname.lastname@example.org).
the Contact page.
We welcome your questions and suggestions about our privacy
Changes to this Policy
of any changes. Although we reserve the right to modify or
this Web site of any major changes for at least 30 days following