The Chartered Institution Of Water And Environmental Management (“CIWEM”) is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site.
In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address.
This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
How we collect information
Personal information is collected directly from you in a variety of ways, including when you:
Contact CIWEM in person, by telephone, letter, fax or email
Supply a resume
Fill out and submit a membership application form
Submit any other information in connection with your application for membership or the purchase of products and services
Make an enquiry via the CIWEM website
Complete your subscription renewal forms
Update your information through the Members Area of the CIWEM website
Personal information may also be collected about you from a third party. For example when CIWEM receives:
Support relating to your application
Information about you relating to reciprocal relationships we have with other professional associations.
What information is collected
The information we collect includes, but is not limited to, your title, first name, surname, gender, date of birth, nationality, your qualifications, home and work contact details (phone, fax, email, postal address and email address). We also collect information relating to your employment including where you are currently employed, your job title, areas of special interest/expertise and your job function.
As part of the membership application process we also collect additional information relating to your qualifications (proof of completion, academic transcripts), proof of your date of birth (driving licence or birth certificate). We ask you to provide names of sponsors and/or supervisors in support of your application and in some cases we ask you to provide contact information for these sponsors/supervisors. When paying for a product, subscription fees, merchandise, application, transfer and professional interview fees by credit or debit card, we temporarily store the details until the transaction has been completed.
Use of Collected Information
Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.
When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request or to provide better services to all of our members and contacts – particularly in relation to the technical events we run, the journals we produce and the reports we write on subjects linked to our Charter – environment, water engineering and science
When you are on CIWEM’s website and are asked for personal information, you are sharing that information with CIWEM alone unless stated otherwise. For example, when you are using our secure online payment pages you are going through to a partner company such as NetBanx Ltd or PayPal, and it is clear on the payment page when you are going through to the NetBanx or PayPal sites, the information you give such as your credit card number and contact information is provided so that the transaction can take place. CIWEM does not store credit card details for any such transactions.
We may share the personal information you provide with other companies we have hired to provide services for us. These companies – our vendors – are contractually bound to use personal information we share with them only to perform the services we have hired them to provide.
We may provide your email address and other necessary details to the CIWEM branches, groups, panels and netwtworks to which you belong for the purpose of notifying you about events and activities.
For members who live outside the UK, data may also be transferred to the local branch.
We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).
If you indicated that you are interested in receiving regular information such as CIWEM’s ENews, we will send you communications regarding CIWEM’s work and activities, either electronically or otherwise.
A technology called cookies may be used to provide you with tailored information. A cookie is a text-only string of information that we pass to your computer’s hard disk through your web-browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. You may set your browser to notify you when you receive a cookie.
For more information about cookies, please see www.allaboutcookies.org.
Security of Collected Information
CIWEM maintains strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, CIWEM cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. We restrict access to information about you to those CIWEM workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.
Access to Collected Information
You may review and update some of the information that you provide to us through the Members Area area of this Web site. For security reasons some information is only available for review on the website, and cannot be updated. The accuracy of your individual identifying information is important to CIWEM. The Members Area provides all necessary instructions to update your personal information.
You have the right to request a copy of the personal information CIWEM holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Controller, 106-109 Saffron Hill, London EC1N 8QS (Email:firstname.lastname@example.org).
Changes to this Policy