Root Cause Analysis

Course outline

This two-day face-to-face course has been specifically designed to help you solve everything from everyday practical problems through to tough and recurring systemic issues. It delivers both practical and analytical expertise in areas including: identifying hidden problems, solving systemic problems, running major investigations, addressing risk, improving institutional learning.

Root Cause Analysis (RCA) is a process and skill that is applicable to all career levels and disciplines, from front-line managers to strategic planners, however, this course will be of particular interest to:

  • Professionals working in the Water and Environmental Management sectors who require a better understanding of:
    – the RCA process
    – the skills required to implement RCA effectively
    – the requirements for building an effective RCA culture
  • Those who want to develop a structured and systematic approach to problem solving, either for themselves or within their organisation.
  • Individuals and/or teams who are or will be working with RCA.
  • Individuals or teams who have RCA included in their role or function.
  • Decision makers who are evaluating the RCA Process for introduction into their

It will also be of interest to individuals or teams who currently use RCA, or processes such as Six Sigma or Lean, and wish to develop their skills further.

In partnership with:

Key Learning Outcomes

This course will:

  • Enable you to master an effective, evidence-based and scalable problem-solving method
  • Teach you how to perform and facilitate an RCA investigation
  • Give you an understanding of how to gather and manage data
  • Enable you to master and understand how to implement a common RCA methodology, including developing a common language and terminology to embed within your organisation
  • Allow you to explore the causes and impact of human factors within events
  • Teach you how to determine ways to effectively communicate RCA findings, solutions and trends
  • Give you an understanding and exploration of the wider organisational benefits of the Sologic RCA method
  • Explore techniques for building effective RCA teams

Course Duration 

This two-day course will take place at the CIWEM office: 106 - 109 Saffron Hill, Clerkenwell, EC1N 8QS. View on a map.

Register Interest

There are currently no dates for this course, however to register your interest for future courses, please provide your details by clicking 'Register Interest' below.

Register Interest


£895 + VAT = £1074

Included in the course fee, you will receive a licence to the Sologic RCA charting and reporting software “Causelink Desktop”, which will support the learning, the RCA process and the use of RCA within your organisation.

Please note that bookings should be made through 'My CIWEM' using the booking link above. Your place is confirmed once you have clicked ‘proceed & submit’ in the cart and received a confirmation email. Non-members can book via CIWEM by creating an account on the booking page.

Contact Us

Please contact or call +44 (0)20 7831 3110 with any booking enquiries.


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