Cancellation, postponement and substitution policy
For a refund (minus £40 + VAT admin charge for a conference or £25 + VAT for a seminar), cancellations must be must be made in writing only and received at least 21 days (for a conference) 14 days (for a seminar) prior to the event.
Replacement/substitute delegates are welcome at any time. CIWEM reserves the right to cancel any event. In this case, the full fee will be refunded unless a mutually convenient transfer can be arranged. In the event that CIWEM postpones an event for any reason and the delegate is unable or unwilling to attend on the rescheduled date, you will receive a full refund of the fee paid.
Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. CIWEM reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page.
Online Units cancellations must be made in writing. No refunds can be made less than 14 days prior to the commencement of the unit, although substitutions can be made at any time prior to the start date. Any refunds more than 14 days prior to the commencement of the unit will be charged a £25 + VAT cancellation fee.